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Please complete this form to help us understand your business and fulfillment requirements. Our team will review your information and provide the most suitable 3PL, warehousing, and logistics solution for your needs.
Please complete this form to help us understand your business and fulfillment requirements. Our team will review your information and provide the most suitable 3PL, warehousing, and logistics solution for your needs.
Welcome to PrepNest Logistics (“PNL,” “we,” “our,” or “us”).
PrepNest Logistics provides e-commerce inventory preparation, storage, fulfilment, and related logistics services for businesses selling through online marketplaces, including Amazon, eBay, TikTok Shop, and other platforms.
This Privacy Policy explains how we collect, use, store, protect, and share personal and business information when you visit our website, contact us, request a quotation, or use our services.
By using our website or communicating with us, you acknowledge this Privacy Policy. Where applicable law requires consent for specific processing activities, we will obtain that consent separately.
For the purposes of this Privacy Policy:
Personal Information: Information that identifies or can reasonably be associated with an individual.
Client: A business or individual who enquires about or uses our services.
Website: https://prepnestlogistics.com/
Services: Our inventory preparation, storage, fulfilment, shipment coordination, and related logistics services.
Service Providers: Third parties that help us operate our website, communicate with clients, or provide our services.
Processing: Activities involving personal information, including collecting, recording, storing, using, sharing, or deleting it.
We may collect information directly from you, automatically through our website, or through relevant third parties involved in providing our services.
When you contact us or submit an enquiry, we may collect:
Full name.
Business or company name.
Email address.
Telephone number and WhatsApp contact details.
Country and business location.
Information included in your messages or contact form submissions.
When you request or use our services, we may collect information necessary to manage your inventory and fulfilment requirements, including:
Business and online marketplace details.
Product names, SKUs, barcodes, and inventory quantities.
Shipment tracking numbers and dispatch details.
Receiving addresses and delivery instructions.
Product labelling, packaging, and handling requirements.
Inventory records and fulfilment instructions.
Service quotations, agreed rates, invoices, and payment records.
Communications concerning shipments, inventory discrepancies, or service issues.
We aim to collect only the information reasonably necessary for the relevant business purpose.
When you visit our website, certain information may be collected automatically, depending on the website’s configuration and the technologies in use.
This may include:
IP address and approximate location.
Browser type and device information.
Operating system.
Pages visited and referring website.
Visit dates, times, and website interactions.
Cookies and similar identifiers, where applicable.
Where relevant and permitted by law, we may receive information from logistics providers, warehouses, carriers, payment providers, business partners, or other parties involved in providing our services.
For example, we may receive shipment status updates, delivery confirmations, or other information required to coordinate fulfilment.
PNL may use collected information for the following purposes:
Responding to enquiries and requests for quotations.
Communicating with prospective and existing clients.
Confirming agreed services, pricing, and operational requirements.
Receiving, identifying, preparing, storing, and fulfilling inventory.
Coordinating shipments, pickups, tracking, and delivery instructions.
Maintaining inventory, order, and client records.
Preparing invoices and managing billing and payment records.
Investigating missing inventory, damaged goods, and fulfilment errors.
Providing customer support and resolving complaints.
Maintaining, securing, and improving our website and services.
Measuring website performance and advertising effectiveness, where applicable.
Preventing fraud, misuse, and security incidents.
Meeting legal, accounting, tax, and regulatory obligations.
Establishing, exercising, or defending legal claims where necessary.
We do not use personal information for unrelated purposes unless permitted by applicable law or otherwise authorized.
Depending on the circumstances, PNL may act as a data controller or a data processor.
We generally act as a controller when determining how and why we process information for our own business purposes, such as responding to enquiries, managing client relationships, administering billing, maintaining our website, and meeting legal obligations.
Where we process personal information on behalf of a client and according to that client’s instructions, we may act as a processor, where applicable under relevant data protection laws.
In these circumstances, the client may remain responsible for determining the purposes and lawful basis of processing the relevant information.
Clients are responsible for ensuring that information they provide to PNL has been collected and shared lawfully.
Where applicable, clients should ensure they have the necessary permissions, notices, and legal basis to provide personal information required for fulfilment and related services.
Where applicable law requires a legal basis for processing personal information, we may rely on:
Contract: To take steps before entering into a service arrangement or to fulfil our contractual obligations.
Legitimate interests: To operate our business, respond to enquiries, maintain records, improve services, and protect our operations, where these interests do not override applicable rights.
Consent: Where you have provided consent for a specific purpose and consent is the appropriate legal basis.
Legal obligations: To comply with applicable laws, regulations, and lawful requests.
The appropriate legal basis depends on the information and the purpose for which it is processed.
PNL does not sell personal information to third parties.
We may share relevant information where reasonably necessary to provide our services, operate our business, or comply with legal requirements.
We may share relevant inventory, product, shipment, and delivery information with warehouses, carriers, transportation providers, and other operational partners involved in receiving, storing, preparing, or fulfilling inventory.
We may use third-party providers for website hosting, email, business communications, accounting, payment processing, website analytics, security, and other business operations.
These providers may process relevant information to perform their services, subject to applicable arrangements and legal requirements.
Where necessary to perform agreed services, we may share relevant fulfilment or shipment information with marketplaces, suppliers, business partners, or other parties involved in the relevant transaction.
We may disclose information where required by law, regulation, court order, or valid legal process, or where reasonably necessary to investigate fraud, address security concerns, or protect legal rights.
Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
We aim to limit information shared to what is reasonably necessary for the relevant purpose.
We take reasonable technical and organizational measures to protect personal and business information against unauthorized access, accidental loss, misuse, alteration, or disclosure.
These measures may include appropriate access restrictions, account security practices, controlled information sharing, and the use of relevant security features offered by our service providers.
Access to client information should be limited to individuals who reasonably need it to perform their responsibilities.
Where third parties process information on our behalf, we aim to use appropriate arrangements to protect that information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor behaviour, and measure advertising effectiveness.
Depending on the technologies enabled, these may include:
Essential cookies: Support necessary website functionality and security.
Analytics cookies: Help us understand website visits and interactions.
Advertising technologies: May help measure advertising campaigns or support remarketing.
The specific cookies and tools in use depend on our website configuration.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. You may also manage cookies through available website consent controls or your browser settings.
Disabling certain cookies may affect website functionality.
Our website and communications may include links to third-party websites, marketplaces, or communication platforms, including WhatsApp.
If you use these services, your information may be processed under their respective privacy policies and terms.
PNL does not control the independent privacy practices of third-party services. We encourage you to review their policies before sharing information with them.
Third-party providers may also process information in accordance with their own contractual obligations and applicable laws.
PNL coordinates e-commerce fulfilment services involving the United Kingdom and the United States.
Depending on the services provided and the parties involved, personal or business information may be accessed or processed in different countries, including by relevant operational partners and service providers.
Where applicable data protection laws impose requirements on international transfers, we will take reasonable steps to ensure that the relevant safeguards are in place.
We retain personal and business information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
Retention periods may vary depending on the type of information and the circumstances.
For example:
Enquiry records may be retained to respond to requests and maintain relevant business history.
Inventory and shipment records may be retained to manage fulfilment and investigate service-related issues.
Invoices and financial records may be retained for applicable accounting and legal requirements.
Website logs and analytics information may be retained according to the relevant system settings and provider policies.
When information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable law and any legitimate retention requirements.
Depending on your location and applicable data protection laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Request a portable copy of certain information, where applicable.
Opt out of certain direct marketing communications.
Lodge a complaint with a relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions.
To submit a privacy request, contact us using the details in Section 17. We may need to verify your identity before processing the request.
Where we process information on behalf of a client, we may need to refer the request to that client or assist the client in responding, as required by applicable law.
We may contact prospective or existing clients about our services, quotations, business updates, or relevant offers.
Where applicable, promotional communications will be handled in accordance with relevant marketing and privacy laws.
You may opt out of marketing emails using the unsubscribe instructions provided, where available, or by contacting us directly.
Opting out of promotional communications will not prevent us from sending necessary service-related messages, such as shipment updates, invoices, or communications about an ongoing business arrangement.
Our services are intended for businesses and individuals seeking professional e-commerce logistics and fulfilment support.
Our website is not directed at children, and we do not knowingly collect children’s personal information in connection with our services.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action where required by law.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.
Updated versions will be published on this page with a revised “Last Updated” date.
Where required by law, we will provide appropriate notice of material changes.
We encourage visitors and clients to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern about how your information is handled, please contact us:
PrepNest Logistics (PNL)
Website: https://prepnestlogistics.com/
WhatsApp: https://wa.me/923322885888
Email: info@prepnestlogistics.com
We will review privacy-related requests and respond in accordance with applicable legal requirements.
Professional e-commerce prep, storage, and fulfilment solutions for Amazon, eBay, TikTok Shop, Shopify, Walmart, Etsy, and other online sellers.